1. INFORMATION WE COLLECT

1.1 Personal Information

When you make a purchase or create an account, we collect:

• Name and contact information (email, phone number, shipping address)
• Billing information and payment details
• Order history and purchase preferences
• Account credentials (username and password)
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

1.3 Corporate Client Information

For B2B clients, we may also collect company name, tax identification numbers, business addresses, and authorized representative information for corporate accounts and bulk orders.

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and fulfill your orders, including shipping and installation coordination services
• Communicate with you about your orders, account, and customer service inquiries
• Send you exclusive optimization protocols, product updates, and promotional offers (with your consent)
• Improve our website, products, and services
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations and enforce our Terms of Service
• Provide personalized recommendations based on your purchase history
• Manage warranty facilitation and customer support requests

3. INFORMATION SHARING & DISCLOSURE

3.1 Service Providers & Manufacturer Partners

As a premium reseller, we share necessary order and shipping information with our manufacturer partners to fulfill your orders. We also share your information with trusted third-party service providers who assist us with:

• Payment processing (Shopify Payments)
• Shipping and logistics coordination
• Manufacturer fulfillment partners
• Email marketing and communications
• Website hosting and analytics
• Customer support tools

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our customers or others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 We Do Not Sell Your Information

Black Marlin Zone LLC does not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Personalize your shopping experience
• Deliver targeted advertising
• Improve website performance and security

You can control cookies through your browser settings or via our Privacy Choices page. Disabling certain cookies may limit your ability to use some features of our website.

5. DATA SECURITY

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security audits and vulnerability assessments
• Restricted access to personal information on a need-to-know basis
• Employee training on data protection and privacy

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. YOUR RIGHTS & CHOICES

6.1 Access & Correction

You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us at privacy@blackmarlinzone.com.

6.2 Marketing Communications

You can opt out of receiving promotional emails by clicking the “unsubscribe” link in any marketing email or by contacting us directly. You will still receive transactional emails related to your orders.

6.3 Data Deletion

You may request deletion of your personal information, subject to legal and contractual obligations. Contact us at privacy@blackmarlinzone.com to submit a deletion request.

6.4 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not engage in).

6.5 African Residents — Regional Privacy Rights

We respect the privacy rights of customers across Africa. The following regional laws apply to residents of the respective countries:

• South Africa — Protection of Personal Information Act (POPIA): You have the right to access, correct, and request deletion of your personal information.
• Nigeria — Nigeria Data Protection Regulation (NDPR): You have the right to access your data, withdraw consent, and request erasure of your personal information.
• Kenya — Data Protection Act (DPA 2019): You have the right to access, rectify, and object to processing of your personal data.
• Other African Countries — We respect applicable local data protection laws and will respond to legitimate privacy requests from residents of all African markets we serve.

To exercise any of these rights, contact us at privacy@blackmarlinzone.com.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and warranty information is retained for a minimum of 7 years to support warranty facilitation and legal compliance.

8. CHILDREN'S PRIVACY

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@blackmarlinzone.com.

9. INTERNATIONAL DATA TRANSFERS

Our services are operated from the United States. If you are accessing our website from outside the United States — including from Africa, Europe, or other regions — please be aware that your information may be transferred to, stored, and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy and applicable local laws, including POPIA, NDPR, and Kenya DPA where applicable.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Black Marlin Zone LLC
Privacy Officer
Casper, Wyoming, United States
Email: privacy@blackmarlinzone.com

To manage your cookie preferences and privacy choices, visit our Privacy Choices page.

Your privacy is important to us. Black Marlin Zone LLC is committed to protecting your personal information and using it responsibly to provide you with the best possible service across all markets we serve globally.