How long does delivery take?

Standard delivery takes 3–5 business days within the continental United States. Large equipment and hyperbaric chambers may require 2–4 weeks. International orders vary by destination — contact us for a custom timeline.

Where do you ship?

We ship to the United States, Canada, Europe, Africa, and select international markets. Contact us at support@blackmarlinzone.com to confirm availability for your region.

Is there free shipping?

Free standard shipping is available on orders over $3,000 within the continental United States.

Do you offer installation support?

Installation coordination is available for qualifying orders over $5,000. Timeline varies by location and manufacturer availability. Contact us at support@blackmarlinzone.com for details.

Who performs the installation?

Installation is coordinated through manufacturer-certified technicians. Black Marlin Zone LLC does not directly employ installation technicians — we act as a coordination facilitator on your behalf.

Do you offer volume pricing?

Yes. Volume pricing is available for qualifying corporate and institutional orders. Contact our corporate team at corporate@blackmarlinzone.com for details.

Is financing available?

Yes. Flexible financing options are available, including 0% APR financing subject to credit approval. Terms and conditions apply. Contact us for details.

What does the corporate deployment process look like?

Our process includes: needs assessment, coordinated delivery, manufacturer-certified setup, digital onboarding, and ongoing email support.

What brands do you currently carry?

We currently carry Vielight — a world-leading photobiomodulation brand backed by peer-reviewed clinical research. Additional premium brands are being onboarded. Check back for updates or contact us for the latest availability.

Are these products medical devices?

Our technologies are supported by research and studied in clinical settings. They are intended for general wellness purposes only and are not medical devices. Consult a qualified healthcare professional before use.

What is Vielight's return policy?

Vielight devices come with a 6-month satisfaction guarantee. If you are not fully satisfied within 6 months of purchase, you are eligible for an 80% refund (20% restocking fee applies). See our full Refund Policy for details.